Support
Email was upgraded on Nov 3, 2011
Please see our
new email settings page to make sure your software
works with the new system.
Dialup Access Numbers
| Kauai |
240.0898 |
| Oahu |
791.0898 |
| Molokai |
660.0898 |
| Lanai |
568.0898 |
| Maui |
270.0898 |
| Big Island |
930.0898 |
|
Tech Support Phone Numbers
| Big Island |
331.0897 |
| Neighbor Islands Toll Free |
866.331.0897 |
|
Email Settings
| Incoming (POP3) Mail server |
mail.turquoise.net |
| Outgoing (SMTP) Mail Server |
smtp.turquoise.net |
| iPass outgoing (SMTP)mail server |
ipassmail.turquoise.net |
New Email Settings
|
If you are going to be travelling outside of the state and want
to use iPass , you must set your outgoing mail server to
ipassmail.turquoise.net, and you must set up your email
program (e.g. Outlook Express) to authenticate against the
SMTP server using your turquoise username & password. This does
not apply to our web based email, which you can check from the
internet wherever you may be. You will have to call in to get
this setup, so we recommend doing it before you leave on your
trip. This only has to be done once.
|
Alternate Email Aliases
(You must call in and request the alias you want to use):
- your_username@aloha-state.net
- your_username@bigisle.net
- your_username@hilobay.net
- your_username@konabay.net
- your_username@konatown.com
- your_username@orchidisle.net
- your_username@tropicalhawaii.net
- your_username@westhawaii.net
|
